Wednesday, January 16, 2013

Hiring for the Right Fit at Your Credit Union

by Charisse Rockett, PHR


I realized one day how much my mood is dictated by how comfortable or uncomfortable my shoes are. I found that at the end of the day, when my heels were getting higher and tighter by the minute, that I became short-tempered (with everything) and not so patient.  When I got home, naturally the first thing I did was kick the shoes off, and that is when I experienced my own wonderful transformation. I was back to my usual cheery self!


When you buy shoes you want the right fit, otherwise, you will be miserable, you will be cranky, and you will want to get them as far away from yourself as you can! Buying shoes that fit can be likened to finding the right fit for your organization when making a hiring decision. If the candidate doesn’t fit, you will be miserable, you will be cranky, and you will want them gone!

Hiring the right candidate can be a tough decision because all hiring decisions have such a significant impact on your credit union, good or bad. A bad hire, by far, is more costly as reported by a recent CareerBuilder survey. It was reported that this year 69% of businesses have had an adverse effect by a bad hire; and 24% reported the cost of a bad hire to be more than $50,000!

CareerBuilder reported some of the costs of a bad hire to be attributed to their being less productive, 39%; having a negative effect on morale, 33%; and negatively impacting clients, 19%. They also said that issues related to behavior and performance contribute to defining one as a bad hire, since 60% didn’t work well with others, while 59% had a negative attitude.

This enlightening survey shared not only the effects and characteristics of a bad hire, but why companies make bad hires. Click here for the full survey results.

To protect yourself and your credit union from a bad hire, don’t be in a hurry to fill a spot with a warm body. Instead, tailor your interview questions to fit the requirements of the job and to disclose talent, emotional intelligence, and past behaviors. By all means, check their references! It may take a little longer to fill the position, but planning coupled with a little time investment upfront will save you a lot of misery and money later! Remember IF the shoe fits, wear it; and IF the hire fits, keep ‘em!

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