Getting it Right: Extra Credit Union

Name: Extra Credit Union
State:  Michigan
Assets: $196,553,957
Members: 21,136
Website:  www.extracreditunion.org

Sometimes a credit union “gets it right” by paying attention to the little things – like compliance. Being prepared is half the battle and Extra Credit Union accomplishes this by ensuring all of their policies and manuals are organized and easily accessible.

They use the CU Solutions Group product CU Policy Pro to stay on top of things, “It helps with examiners when they want to see a policy on bank secrecy or identity theft. It’s all easily available,” states Jeffrey DuHadway, Extra Credit Union training coordinator.

With a single program, Extra Credit Union can quickly and easily find operation manuals, update lending policies, access and print board policy materials and select pertinent policies for new employee orientation. DuHadway explains, “Instead of pulling out a thousand-page document trying to find something, you can search for what you need and it’s readily available.”